Video crashes when I start recording in the app

Video is Crashes When i start Recording from Desktop App Windows 10

I am attaching the Error Massage.

Please solve the Problem

Hi @Bhavesh_Modh,

Could you first of all uninstall the application, then restart your computer and reinstall the Prezi Video Desktop application?

In case this does not solve the issue, please send us the following information:
Your DirectX diagnostics.
The crash log if there is any (should be found under C:\Users\USERNAME\Documents\PreziAir\log)
Engine logs under %temp%\Prezi.Cast\Engine\Log