Video and audio are out of sync

Yes, correct

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Hi @Don_Phin, in case you have presented live the delay might have been because of the conferencing tool as well. Could you please test this out by recording a video or recording another conferencing call (maybe a test call) and then see if the delay is still there?

It was on Zoom, something I use 90% of the time.

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Hi @Don_Phin, please note that without testing we will be unable to determine what caused the video and the audio to be out of sync.

Could you try to record a video with Prezi Video to see if this is also out of sync?