Unable to save

Keep on getting an error:

“Looks like something went wrong. Could not save presentation (BundleWriteFailed).”

This is in Windows 10 on a Dell ultrabook with plenty of free hard disc space.

Help!

Hi @Ross_Hofmeyr, could you please let me know what is the version of your Prezi Video desktop application?

Hi @Ross_Hofmeyr
I get the same. What happened? Is everything lost? I hope I keep my presentation until it’s done. I am really curious to know what went wrong.

Hi @Anna-Dorothee_Haag, could you please let me know the version of the app you are using? Is it Prezi Video or Prezi Next?

Can you tell me when are you getting this error message exactly?