Dear Prezi support team,
The video recording feature does not work in my prezi video desktop app.
When I click the “Upgrade now” button I get redirected to
where a screen appears, saying
You now have Prezi Edu Plus .
Enjoy creating crisp, clear, unlimited length HD videos with the Prezi Video desktop app.”
The “Close” button, however, does not work and the desktop app seems to keep waiting forever on the web app.
I am still in the trial phase of the plan, could this be an issue?