Prezi video button not on dashboard


When I go to the page to create a new Prezi Video I only see how I can create a new presentation. The button for creating a video disappears. I can’t make a video… what can I do?

Hi @Sora_van_Paassen, welcome to the Prezi video forum :slight_smile:
You should see a Video button on the top left corner of your dashboard that you can click to switch to the Prezi Video dashboard.
Screenshot 2020-01-14 at 16.55.29
The button you are looking for should be there. :slight_smile:

Am I being dumb? I cannot see the Video dashboard switcher

Hello @Anita_Derecskei, could you please check if you are able to see the Video button now? :slight_smile:

A post was split to a new topic: Can’t create a video

I Have the same problem, my camera is not accessing Prezi video.
And it is not easy for me to buy a camera these days, what can I do?

Hi @Tamara_Shawqi, could you tell me what is happening exactly?
Are you using the desktop application or the online editor?
Can you send me a screenshot of the issue?

Tamara Shawqi
IBPYP Arabic Programme Teacher

Amman Baccalaureate School

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Hi @Tamara_Shawqi, I could not see the attachments.
Could you upload them to and send me the download link of the files?
Please note that you should create a download link instead of sending it via email when on

Hi Catarina
I am not clear what the answer was here. I have the same issue s @Anita_Derecskei . Prezi Video is not no my dashboard even though I received an email from Péter Árvai that it would be added to my account! If you can help with this, I would be very grateful.

Hello @Kenny_Lynch, you should be able to access the video dashboard now :slight_smile:

It is! Thanks @Catarina !

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