Prezi Video App not working with VPN

Hey Prezi folks — Has anyone else come across this problem?
I just installed the desktop Prezi Video app on my Win 10 laptop and whenever I launch the app my Palo-Alto VPN client pops up and complains that it has a missing parameter. My PA VPN client is off, so it shouldn’t be getting any traffic. I’m thinking that Prezi Video app is triggering it somehow. Any thoughts on how to resolve this issue?
Thx.

Hello @Ed_Uhler, we didn’t receive any other reports regarding issues with VPN with this specific version of Prezi Video. Can you kindly try to install it again, restart your computer, and let me know if you are still facing any issues?

If the issue persists, please send us screenshot of this issue.

I hope to hear from you soon.