Prezi Video 1.5.2 crashing on MAC Mojave

Hi all,

I have a MacBook Air 2017 running MacOS Mojave 10.14.6.

I installed the latest version of Prezi video 1.5.2. When I open it, I can select the template, and then when I go to add text, the app crashes immediately. I have reinstalled it several times and no luck.

Thoughts? Posting partial crash report below.

Many thanks,
Noel

Process: Prezi Video [1638]
Path: /Applications/Prezi Video.app/Contents/MacOS/Prezi Video
Identifier: com.prezi.PreziCast
Version: 1.5.2 (4285)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Prezi Video [1638]
User ID: 1466163262

Date/Time: 2020-06-26 08:53:23.458 -0400
OS Version: Mac OS X 10.14.6 (18G5033)
Report Version: 12
Anonymous UUID: 2D4AAEF0-1983-8E9D-F81F-EC6A8FD6CE6A

Time Awake Since Boot: 1200 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [1638]

Application Specific Information:
Crashing on exception: *** -[NSXPCEncoder _encodeObject:]: Unable to determine what Class the encoded object should encode (classForCoder returned nil)

Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff47f119a9 __exceptionPreprocess + 256
1 libobjc.A.dylib 0x00007fff72619a17 objc_exception_throw + 48
2 CoreFoundation 0x00007fff47f117db +[NSException raise:format:] + 201
3 Foundation 0x00007fff4a0d3c13 -[NSXPCEncoder _encodeObject:] + 493
4 Foundation 0x00007fff4a0d451c -[NSXPCEncoder _encodeArrayOfObjects:forKey:] + 225
5 Foundation 0x00007fff4a0d40f3 -[NSDictionary(NSDictionary) encodeWithCoder:] + 936
6 Foundation 0x00007fff4a0d3c68 -[NSXPCEncoder _encodeObject:] + 578
7 Foundation 0x00007fff4a0d451c -[NSXPCEncoder _encodeArrayOfObjects:forKey:] + 225
8 Foundation 0x00007fff4a0d40f3 -[NSDictionary(NSDictionary) encodeWithCoder:] + 936
9 Foundation 0x00007fff4a0d3c68 -[NSXPCEncoder _encodeObject:] + 578
10 Foundation 0x00007fff4a0ae383 _NSXPCSerializationAddInvocationWithOnlyObjectArgumentsArray + 139
11 Foundation 0x00007fff4a0ae026 -[NSXPCEncoder _encodeInvocationObjectArgumentsOnly:count:typeString:selector:isReply:into:] + 183
12 Foundation 0x00007fff4a0d3308 _sendReplyArgumentsOnly + 217
13 Foundation 0x00007fff4a380d44 __58-[NSXPCConnection _decodeAndInvokeMessageWithEvent:flags:]_block_invoke_2.97 + 94
14 Foundation 0x00007fff4a0d2f4b -[_NSXPCConnectionRequestedReplies endTransactionForSequence:completionHandler:] + 185
15 Foundation 0x00007fff4a380ce0 __58-[NSXPCConnection _decodeAndInvokeMessageWithEvent:flags:]_block_invoke.96 + 133
16 HIToolbox 0x00007fff473395c7 __65-[IMKInputSession attributesForCharacterIndex:completionHandler:]_block_invoke + 577
17 HIToolbox 0x00007fff47338fb5 __77-[IMKInputSession attributesForCharacterIndex_andLineRect:completionHandler:]_block_invoke + 1968
18 HIToolbox 0x00007fff47120db9 ___ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec_block_invoke + 110
19 AppKit 0x00007fff45e3a84e __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.456 + 459
20 AppKit 0x00007fff45e3a5d5 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.438 + 633
21 AppKit 0x00007fff45e3a2c3 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_3.431 + 373
22 AppKit 0x00007fff45e3a139 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.429 + 88
23 AppKit 0x00007fff45e36e76 -[NSTextInputContext tryHandleTSMEvent_drawsVerticallyForCharacterAtIndex_withContext:dispatchCondition:dispatchWork:continuation:] + 87
24 AppKit 0x00007fff45e3a0bb __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_2.426 + 361
25 AppKit 0x00007fff45e3f244 -[NSTextInputContext(NSInputContext_WithCompletion) firstRectForCharacterRange:completionHandler:] + 328
26 AppKit 0x00007fff45e39f49 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.425 + 180
27 AppKit 0x00007fff45e39d67 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_4.413 + 241
28 AppKit 0x00007fff45e36d7c __178-[NSTextInputContext tryHandleTSMEvent_offsetToPos_markedOrSelRange_withContext:markedOrSelRangeDispatchCondition:markedRangeContinuation:selectedRangeContinuation:continuation:]_block_invoke.246 + 72
29 AppKit 0x00007fff45e36cca -[NSTextInputContext tryHandleTSMEvent_offsetToPos_markedOrSelRange_withContext:markedOrSelRangeDispatchCondition:markedRangeContinuation:selectedRangeContinuation:continuation:] + 169
30 AppKit 0x00007fff45e39c03 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.408 + 259
31 AppKit 0x00007fff45771a89 -[NSTextInputContext handleTSMEvent:completionHandler:] + 1228
32 AppKit 0x00007fff45771545 _NSTSMEventHandler + 306
33 HIToolbox 0x00007fff470b722e _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1422
34 HIToolbox 0x00007fff470b65df _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 371
35 HIToolbox 0x00007fff470b6465 SendEventToEventTargetWithOptions + 45
36 HIToolbox 0x00007fff4711df8f SendTSMEvent_WithCompletionHandler + 383
37 HIToolbox 0x00007fff472bef61 __SendTextInputEvent_WithCompletionHandler_block_invoke + 489
38 HIToolbox 0x00007fff472bd749 SendTextInputEvent_WithCompletionHandler + 1126
39 HIToolbox 0x00007fff47321264 -[IMKInputSession _postEvent:completionHandler:] + 170
40 HIToolbox 0x00007fff47321177 -[IMKInputSession _createAndSendOffsetToPointEvent:completionHandler:] + 290
41 HIToolbox 0x00007fff473387de -[IMKInputSession attributesForCharacterIndex_andLineRect:completionHandler:] + 565
42 HIToolbox 0x00007fff47339380 -[IMKInputSession attributesForCharacterIndex:completionHandler:] + 77
43 HIToolbox 0x00007fff47322cdc __60-[IMKInputSession imkxpc_attributesForCharacterIndex:reply:]_block_invoke + 478
44 CoreFoundation 0x00007fff47e97df8 CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 12
45 CoreFoundation 0x00007fff47e5b517 __CFRunLoopDoBlocks + 394
46 CoreFoundation 0x00007fff47e5b274 __CFRunLoopRun + 2772
47 CoreFoundation 0x00007fff47e5a54e CFRunLoopRunSpecific + 455
48 HIToolbox 0x00007fff470b91ab RunCurrentEventLoopInMode + 292
49 HIToolbox 0x00007fff470b8ee5 ReceiveNextEventCommon + 603
50 HIToolbox 0x00007fff470b8c76 _BlockUntilNextEventMatchingListInModeWithFilter + 64
51 AppKit 0x00007fff4545077d _DPSNextEvent + 1135
52 AppKit 0x00007fff4544f46b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361
53 AppKit 0x00007fff45449588 -[NSApplication run] + 699
54 AppKit 0x00007fff45438ac8 NSApplicationMain + 777
55 Prezi Video 0x000000010a4033c9 Prezi Video + 111561
56 libdyld.dylib 0x00007fff73de83d5 start + 1
57 ??? 0x0000000000000001 0x0 + 1

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x00007fff45854867 -[NSApplication _crashOnException:] + 109
1 com.apple.AppKit 0x00007fff45854748 -[NSApplication reportException:] + 916
2 com.prezi.PreziCast 0x000000010a687250 0x10a3e8000 + 2749008
3 com.apple.AppKit 0x00007fff459150d1 uncaughtErrorProc + 145
4 com.apple.HIToolbox 0x00007fff470b703a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 922
5 com.apple.HIToolbox 0x00007fff470b65df SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 371
6 com.apple.HIToolbox 0x00007fff470b6465 SendEventToEventTargetWithOptions + 45
7 com.apple.HIToolbox 0x00007fff4711df8f SendTSMEvent_WithCompletionHandler + 383
8 com.apple.HIToolbox 0x00007fff472bef61 __SendTextInputEvent_WithCompletionHandler_block_invoke + 489
9 com.apple.HIToolbox 0x00007fff472bd749 SendTextInputEvent_WithCompletionHandler + 1126
10 com.apple.HIToolbox 0x00007fff47321264 -[IMKInputSession _postEvent:completionHandler:] + 170
11 com.apple.HIToolbox 0x00007fff47321177 -[IMKInputSession _createAndSendOffsetToPointEvent:completionHandler:] + 290
12 com.apple.HIToolbox 0x00007fff473387de -[IMKInputSession attributesForCharacterIndex_andLineRect:completionHandler:] + 565
13 com.apple.HIToolbox 0x00007fff47339380 -[IMKInputSession attributesForCharacterIndex:completionHandler:] + 77
14 com.apple.HIToolbox 0x00007fff47322cdc __60-[IMKInputSession imkxpc_attributesForCharacterIndex:reply:]_block_invoke + 478
15 com.apple.CoreFoundation 0x00007fff47e97df8 CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 12
16 com.apple.CoreFoundation 0x00007fff47e5b517 __CFRunLoopDoBlocks + 394
17 com.apple.CoreFoundation 0x00007fff47e5b274 __CFRunLoopRun + 2772
18 com.apple.CoreFoundation 0x00007fff47e5a54e CFRunLoopRunSpecific + 455
19 com.apple.HIToolbox 0x00007fff470b91ab RunCurrentEventLoopInMode + 292
20 com.apple.HIToolbox 0x00007fff470b8ee5 ReceiveNextEventCommon + 603
21 com.apple.HIToolbox 0x00007fff470b8c76 _BlockUntilNextEventMatchingListInModeWithFilter + 64
22 com.apple.AppKit 0x00007fff4545077d _DPSNextEvent + 1135
23 com.apple.AppKit 0x00007fff4544f46b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361
24 com.apple.AppKit 0x00007fff45449588 -[NSApplication run] + 699
25 com.apple.AppKit 0x00007fff45438ac8 NSApplicationMain + 777
26 com.prezi.PreziCast 0x000000010a4033c9 0x10a3e8000 + 111561
27 libdyld.dylib 0x00007fff73de83d5 start + 1

Thread 1:
0 libsystem_pthread.dylib 0x00007fff73fdb3f0 start_wqthread + 0

Thread 2:: Dispatch queue: com.apple.root.default-qos
0 com.apple.vImage 0x00007fff446fa8c6 vConvert_420Yp8_CbCr8ToARGB8888_avx2 + 1270
1 com.apple.vImage 0x00007fff4427ed05 Do_vImageConvert_420Yp8_CbCr8ToARGB8888 + 181
2 libdispatch.dylib 0x00007fff73d9b672 _dispatch_client_callout2 + 8
3 libdispatch.dylib 0x00007fff73daaf95 _dispatch_apply_invoke + 157
4 libdispatch.dylib 0x00007fff73d9b63d _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff73da9509 _dispatch_root_queue_drain + 657
6 libdispatch.dylib 0x00007fff73da9b46 _dispatch_worker_thread2 + 90
7 libsystem_pthread.dylib 0x00007fff73fdb6b3 _pthread_wqthread + 583
8 libsystem_pthread.dylib 0x00007fff73fdb3fd start_wqthread + 13

Thread 3:: com.twitter.crashlytics.mac.MachExceptionServer
0 libsystem_kernel.dylib 0x00007fff73f20f46 write + 10
1 com.prezi.PreziCast 0x000000010a67c8cf 0x10a3e8000 + 2705615
2 com.prezi.PreziCast 0x000000010a6745e9 0x10a3e8000 + 2672105
3 libsystem_pthread.dylib 0x00007fff73fdc2eb _pthread_body + 126
4 libsystem_pthread.dylib 0x00007fff73fdf249 _pthread_start + 66
5 libsystem_pthread.dylib 0x00007fff73fdb40d thread_start + 13

Hey @Noel_Pardo I’ve forwarded this to our developers, I’ll update the thread once we have anything.

Hi all,

I just tried 1.5.5 and same thing happened. Very frustrating.

happy to post crash report.

Hi @Noel_Pardo, could you kindly send us your system specs and if it’s possible the error message your facing?

I hope to hear from you soon. :grin:

Part I

Process: Prezi Video [17743]

Path: /Applications/Prezi Video.app/Contents/MacOS/Prezi Video

Identifier: com.prezi.PreziCast

Version: 1.5.5 (4316)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Prezi Video [17743]

User ID: 1466163262

Date/Time: 2020-07-16 10:34:34.875 -0400

OS Version: Mac OS X 10.14.6 (18G5033)

Report Version: 12

Anonymous UUID: 2D4AAEF0-1983-8E9D-F81F-EC6A8FD6CE6A

Sleep/Wake UUID: A76D6D94-0F35-4603-BBDE-BD99916C7F62

Time Awake Since Boot: 490000 seconds

Time Since Wake: 9600 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4

Termination Reason: Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [17743]

Application Specific Information:

Crashing on exception: *** -[NSXPCEncoder _encodeObject:]: Unable to determine what Class the encoded object should encode (classForCoder returned nil)

Application Specific Backtrace 1:

0 CoreFoundation 0x00007fff3f3909a9 __exceptionPreprocess + 256

1 libobjc.A.dylib 0x00007fff69a98a17 objc_exception_throw + 48

2 CoreFoundation 0x00007fff3f3907db +[NSException raise:format:] + 201

3 Foundation 0x00007fff41552c13 -[NSXPCEncoder _encodeObject:] + 493

4 Foundation 0x00007fff4155351c -[NSXPCEncoder _encodeArrayOfObjects:forKey:] + 225

5 Foundation 0x00007fff415530f3 -[NSDictionary(NSDictionary) encodeWithCoder:] + 936

6 Foundation 0x00007fff41552c68 -[NSXPCEncoder _encodeObject:] + 578

7 Foundation 0x00007fff4155351c -[NSXPCEncoder _encodeArrayOfObjects:forKey:] + 225

8 Foundation 0x00007fff415530f3 -[NSDictionary(NSDictionary) encodeWithCoder:] + 936

9 Foundation 0x00007fff41552c68 -[NSXPCEncoder _encodeObject:] + 578

10 Foundation 0x00007fff4152d383 _NSXPCSerializationAddInvocationWithOnlyObjectArgumentsArray + 139

11 Foundation 0x00007fff4152d026 -[NSXPCEncoder _encodeInvocationObjectArgumentsOnly:count:typeString:selector:isReply:into:] + 183

12 Foundation 0x00007fff41552308 _sendReplyArgumentsOnly + 217

13 Foundation 0x00007fff417ffd44 __58-[NSXPCConnection _decodeAndInvokeMessageWithEvent:flags:]_block_invoke_2.97 + 94

14 Foundation 0x00007fff41551f4b -[_NSXPCConnectionRequestedReplies endTransactionForSequence:completionHandler:] + 185

15 Foundation 0x00007fff417ffce0 __58-[NSXPCConnection _decodeAndInvokeMessageWithEvent:flags:]_block_invoke.96 + 133

16 HIToolbox 0x00007fff3e7b85c7 __65-[IMKInputSession attributesForCharacterIndex:completionHandler:]_block_invoke + 577

17 HIToolbox 0x00007fff3e7b7fb5 __77-[IMKInputSession attributesForCharacterIndex_andLineRect:completionHandler:]_block_invoke + 1968

18 HIToolbox 0x00007fff3e59fdb9 ___ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec_block_invoke + 110

19 AppKit 0x00007fff3d2b984e __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.456 + 459

20 AppKit 0x00007fff3d2b95d5 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.438 + 633

21 AppKit 0x00007fff3d2b92c3 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_3.431 + 373

22 AppKit 0x00007fff3d2b9139 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.429 + 88

23 AppKit 0x00007fff3d2b5e76 -[NSTextInputContext tryHandleTSMEvent_drawsVerticallyForCharacterAtIndex_withContext:dispatchCondition:dispatchWork:continuation:] + 87

24 AppKit 0x00007fff3d2b90bb __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_2.426 + 361

25 AppKit 0x00007fff3d2be244 -[NSTextInputContext(NSInputContext_WithCompletion) firstRectForCharacterRange:completionHandler:] + 328

26 AppKit 0x00007fff3d2b8f49 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.425 + 180

27 AppKit 0x00007fff3d2b8d67 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_4.413 + 241

28 AppKit 0x00007fff3d2b5d7c __178-[NSTextInputContext tryHandleTSMEvent_offsetToPos_markedOrSelRange_withContext:markedOrSelRangeDispatchCondition:markedRangeContinuation:selectedRangeContinuation:continuation:]_block_invoke.246 + 72

29 AppKit 0x00007fff3d2b5cca -[NSTextInputContext tryHandleTSMEvent_offsetToPos_markedOrSelRange_withContext:markedOrSelRangeDispatchCondition:markedRangeContinuation:selectedRangeContinuation:continuation:] + 169

30 AppKit 0x00007fff3d2b8c03 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.408 + 259

31 AppKit 0x00007fff3cbf0a89 -[NSTextInputContext handleTSMEvent:completionHandler:] + 1228

32 AppKit 0x00007fff3cbf0545 _NSTSMEventHandler + 306

33 HIToolbox 0x00007fff3e53622e _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1422

34 HIToolbox 0x00007fff3e5355df _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 371

35 HIToolbox 0x00007fff3e535465 SendEventToEventTargetWithOptions + 45

36 HIToolbox 0x00007fff3e59cf8f SendTSMEvent_WithCompletionHandler + 383

37 HIToolbox 0x00007fff3e73df61 __SendTextInputEvent_WithCompletionHandler_block_invoke + 489

38 HIToolbox 0x00007fff3e73c749 SendTextInputEvent_WithCompletionHandler + 1126

39 HIToolbox 0x00007fff3e7a0264 -[IMKInputSession _postEvent:completionHandler:] + 170

40 HIToolbox 0x00007fff3e7a0177 -[IMKInputSession _createAndSendOffsetToPointEvent:completionHandler:] + 290

41 HIToolbox 0x00007fff3e7b77de -[IMKInputSession attributesForCharacterIndex_andLineRect:completionHandler:] + 565

42 HIToolbox 0x00007fff3e7b8380 -[IMKInputSession attributesForCharacterIndex:completionHandler:] + 77

43 HIToolbox 0x00007fff3e7a1cdc __60-[IMKInputSession imkxpc_attributesForCharacterIndex:reply:]_block_invoke + 478

44 CoreFoundation 0x00007fff3f316df8 CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 12

45 CoreFoundation 0x00007fff3f2da517 __CFRunLoopDoBlocks + 394

46 CoreFoundation 0x00007fff3f2d9c36 __CFRunLoopRun + 1174

47 CoreFoundation 0x00007fff3f2d954e CFRunLoopRunSpecific + 455

48 HIToolbox 0x00007fff3e5381ab RunCurrentEventLoopInMode + 292

49 HIToolbox 0x00007fff3e537ded ReceiveNextEventCommon + 355

50 HIToolbox 0x00007fff3e537c76 _BlockUntilNextEventMatchingListInModeWithFilter + 64

51 AppKit 0x00007fff3c8cf77d _DPSNextEvent + 1135

52 AppKit 0x00007fff3c8ce46b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361

53 AppKit 0x00007fff3c8c8588 -[NSApplication run] + 699

54 AppKit 0x00007fff3c8b7ac8 NSApplicationMain + 777

55 Prezi Video 0x00000001051df5f9 Prezi Video + 112121

56 libdyld.dylib 0x00007fff6b2673d5 start + 1

57 ??? 0x0000000000000001 0x0 + 1

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.AppKit 0x00007fff3ccd3867 -[NSApplication _crashOnException:] + 109

1 com.apple.AppKit 0x00007fff3ccd3748 -[NSApplication reportException:] + 916

2 com.prezi.PreziCast 0x0000000105467f00 0x1051c4000 + 2768640

3 com.apple.AppKit 0x00007fff3cd940d1 uncaughtErrorProc + 145

4 com.apple.HIToolbox 0x00007fff3e53603a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 922

5 com.apple.HIToolbox 0x00007fff3e5355df SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 371

6 com.apple.HIToolbox 0x00007fff3e535465 SendEventToEventTargetWithOptions + 45

7 com.apple.HIToolbox 0x00007fff3e59cf8f SendTSMEvent_WithCompletionHandler + 383

8 com.apple.HIToolbox 0x00007fff3e73df61 __SendTextInputEvent_WithCompletionHandler_block_invoke + 489

9 com.apple.HIToolbox 0x00007fff3e73c749 SendTextInputEvent_WithCompletionHandler + 1126

10 com.apple.HIToolbox 0x00007fff3e7a0264 -[IMKInputSession _postEvent:completionHandler:] + 170

11 com.apple.HIToolbox 0x00007fff3e7a0177 -[IMKInputSession _createAndSendOffsetToPointEvent:completionHandler:] + 290

12 com.apple.HIToolbox 0x00007fff3e7b77de -[IMKInputSession attributesForCharacterIndex_andLineRect:completionHandler:] + 565

13 com.apple.HIToolbox 0x00007fff3e7b8380 -[IMKInputSession attributesForCharacterIndex:completionHandler:] + 77

14 com.apple.HIToolbox 0x00007fff3e7a1cdc __60-[IMKInputSession imkxpc_attributesForCharacterIndex:reply:]_block_invoke + 478

15 com.apple.CoreFoundation 0x00007fff3f316df8 CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 12

16 com.apple.CoreFoundation 0x00007fff3f2da517 __CFRunLoopDoBlocks + 394

17 com.apple.CoreFoundation 0x00007fff3f2d9c36 __CFRunLoopRun + 1174

18 com.apple.CoreFoundation 0x00007fff3f2d954e CFRunLoopRunSpecific + 455

19 com.apple.HIToolbox 0x00007fff3e5381ab RunCurrentEventLoopInMode + 292

20 com.apple.HIToolbox 0x00007fff3e537ded ReceiveNextEventCommon + 355

21 com.apple.HIToolbox 0x00007fff3e537c76 _BlockUntilNextEventMatchingListInModeWithFilter + 64

22 com.apple.AppKit 0x00007fff3c8cf77d _DPSNextEvent + 1135

23 com.apple.AppKit 0x00007fff3c8ce46b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361

24 com.apple.AppKit 0x00007fff3c8c8588 -[NSApplication run] + 699

25 com.apple.AppKit 0x00007fff3c8b7ac8 NSApplicationMain + 777

26 com.prezi.PreziCast 0x00000001051df5f9 0x1051c4000 + 112121

27 libdyld.dylib 0x00007fff6b2673d5 start + 1

Thread 1:

0 libsystem_pthread.dylib 0x00007fff6b45a3f0 start_wqthread + 0

Thread 2:

0 libsystem_pthread.dylib 0x00007fff6b45a3f0 start_wqthread + 0

Thread 3:

0 libsystem_pthread.dylib 0x00007fff6b45a3f0 start_wqthread + 0

Thread 4:: com.twitter.crashlytics.mac.MachExceptionServer

0 libsystem_kernel.dylib 0x00007fff6b39ff46 write + 10

1 com.prezi.PreziCast 0x000000010545d57f 0x1051c4000 + 2725247

2 com.prezi.PreziCast 0x0000000105455299 0x1051c4000 + 2691737

3 libsystem_pthread.dylib 0x00007fff6b45b2eb _pthread_body + 126

4 libsystem_pthread.dylib 0x00007fff6b45e249 _pthread_start + 66

5 libsystem_pthread.dylib 0x00007fff6b45a40d thread_start + 13

Thread 5:

0 libsystem_pthread.dylib 0x00007fff6b45a3f0 start_wqthread + 0

Thread 6:

0 libsystem_pthread.dylib 0x00007fff6b45a3f0 start_wqthread + 0

Thread 7:

0 libsystem_pthread.dylib 0x00007fff6b45a3f0 start_wqthread + 0

Thread 8:

0 libsystem_pthread.dylib 0x00007fff6b45a3f0 start_wqthread + 0

Thread 9:: com.apple.NSEventThread

0 libsystem_kernel.dylib 0x00007fff6b39c21a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff6b39c768 mach_msg + 60

2 com.apple.CoreFoundation 0x00007fff3f2da87e __CFRunLoopServiceMachPort + 328

3 com.apple.CoreFoundation 0x00007fff3f2d9dec __CFRunLoopRun + 1612

4 com.apple.CoreFoundation 0x00007fff3f2d954e CFRunLoopRunSpecific + 455

5 com.apple.AppKit 0x00007fff3c8d74a2 _NSEventThread + 175

6 libsystem_pthread.dylib 0x00007fff6b45b2eb _pthread_body + 126

7 libsystem_pthread.dylib 0x00007fff6b45e249 _pthread_start + 66

8 libsystem_pthread.dylib 0x00007fff6b45a40d thread_start + 13

Thread 10:

0 libsystem_kernel.dylib 0x00007fff6b39f866 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff6b45e56e _pthread_cond_wait + 722

2 libc++.1.dylib 0x00007fff68498b31 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lockstd::__1::mutex&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93

3 com.prezi.PreziCast 0x00000001057885e5 0x1051c4000 + 6047205

4 com.prezi.PreziCast 0x0000000105788f3d 0x1051c4000 + 6049597

5 libsystem_pthread.dylib 0x00007fff6b45b2eb _pthread_body + 126

6 libsystem_pthread.dylib 0x00007fff6b45e249 _pthread_start + 66

7 libsystem_pthread.dylib 0x00007fff6b45a40d thread_start + 13

Thread 11:: CVDisplayLink

0 libsystem_kernel.dylib 0x00007fff6b39f866 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff6b45e5a1 _pthread_cond_wait + 773

2 com.apple.CoreVideo 0x00007fff41048797 CVDisplayLink::waitUntil(unsigned long long) + 229

3 com.apple.CoreVideo 0x00007fff41047d46 CVDisplayLink::runIOThread() + 482

4 libsystem_pthread.dylib 0x00007fff6b45b2eb _pthread_body + 126

5 libsystem_pthread.dylib 0x00007fff6b45e249 _pthread_start + 66

6 libsystem_pthread.dylib 0x00007fff6b45a40d thread_start + 13

Thread 12:

0 libsystem_kernel.dylib 0x00007fff6b39dc82 kevent_id + 10

1 libdispatch.dylib 0x00007fff6b23515f _dispatch_kq_poll + 247

2 libdispatch.dylib 0x00007fff6b234863 _dispatch_event_loop_poke + 517

3 com.apple.avfoundation 0x00007fff3b3f9f9c ConsumerRender + 703

4 com.apple.CMIOBaseUnits 0x00000001135cbce0 0x11356e000 + 384224

5 com.apple.CMIOBaseUnits 0x00000001135bf518 0x11356e000 + 333080

6 com.apple.CMIOBaseUnits 0x0000000113574e52 0x11356e000 + 28242

7 com.apple.CMIOBaseUnits 0x00000001135c02c0 0x11356e000 + 336576

8 com.apple.CMIOBaseUnits 0x0000000113583096 0x11356e000 + 86166

9 com.apple.CoreMediaIO 0x00007fff404ca6ab CMIOGraph::PullOutputUnits(bool, bool&, bool&, bool&) + 255

10 com.apple.CoreMediaIO 0x00007fff404cac6b CMIOGraph::DoWork(unsigned int) + 739

11 com.apple.CoreMediaIO 0x00007fff404cd3fd CMIO::thread::QueuedTWorkThread::DoWork() + 123

12 com.apple.CoreMediaIO 0x00007fff404d7429 CMIO::thread::SignaledThread::ThreadLoop() + 161

13 com.apple.CoreMediaIO 0x00007fff404d7361 CMIO::thread::SignaledThread::WorkQueuedThreadCallback(void*) + 189

14 com.apple.CoreMedia 0x00007fff403a693f figThreadMain + 276

15 libsystem_pthread.dylib 0x00007fff6b45b2eb _pthread_body + 126

16 libsystem_pthread.dylib 0x00007fff6b45e249 _pthread_start + 66

17 libsystem_pthread.dylib 0x00007fff6b45a40d thread_start + 13

Thread 13:

0 libsystem_kernel.dylib 0x00007fff6b39c21a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff6b39c768 mach_msg + 60

2 com.apple.framework.IOKit 0x00007fff41be3f13 io_connect_method + 374

3 com.apple.framework.IOKit 0x00007fff41be3d75 IOConnectCallMethod + 244

4 com.apple.IOSurface 0x00007fff41c6fca3 IOSurfaceClientCopyAllValues + 325

5 com.apple.IOSurface 0x00007fff41c6fb26 IOSurfaceClientCopyValue + 15

6 com.apple.cmio.DAL.AppleCamera 0x000000010d9634b9 0x10d95a000 + 38073

7 com.apple.CoreFoundation 0x00007fff3f2f2351 __CFMachPortPerform + 282

8 com.apple.CoreFoundation 0x00007fff3f2f222b CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION + 41

9 com.apple.CoreFoundation 0x00007fff3f2f2189 __CFRunLoopDoSource1 + 527

10 com.apple.CoreFoundation 0x00007fff3f2da17c __CFRunLoopRun + 2524

11 com.apple.CoreFoundation 0x00007fff3f2d954e CFRunLoopRunSpecific + 455

12 com.apple.CoreFoundation 0x00007fff3f2d9362 CFRunLoopRun + 40

13 com.apple.cmio.DAL.AppleCamera 0x000000010d967458 0x10d95a000 + 54360

14 libsystem_pthread.dylib 0x00007fff6b45b2eb _pthread_body + 126

15 libsystem_pthread.dylib 0x00007fff6b45e249 _pthread_start + 66

16 libsystem_pthread.dylib 0x00007fff6b45a40d thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x00007fd6a8bbc000 rbx: 0x0000600003bac090 rcx: 0x0000000000000000 rdx: 0x0000000000001beb

rdi: 0x0000000000000000 rsi: 0x00007ffeeaa394f0 rbp: 0x00007ffeeaa39960 rsp: 0x00007ffeeaa39950

r8: 0x00000000000001eb r9: 0x0000000000001a00 r10: 0x00000000000001eb r11: 0x00007fd6a8bbdbeb

r12: 0x00007fff69a8a550 r13: 0x0000000000000001 r14: 0x00007fff69a8a680 r15: 0x00006000006d0cf0

rip: 0x00007fff3ccd3867 rfl: 0x0000000000010202 cr2: 0x000000010db04020

Logical CPU: 0

Error Code: 0x00000000

Trap Number: 6

Binary Images:

0x1051c4000 - 0x106b2dfc7 +com.prezi.PreziCast (1.5.5 - 4316) <8B6689A8-CCDE-337E-AA5B-B1B1AEA86E3A> /Applications/Prezi Video.app/Contents/MacOS/Prezi Video

0x106d2f000 - 0x106d4eff7 +org.cocoapods.AFNetworking (3.0.4 - 1) /Applications/Prezi Video.app/Contents/Frameworks/AFNetworking.framework/Versions/A/AFNetworking

0x106d8f000 - 0x106dabfff +org.cocoapods.AppAuth (1.0.0 - 1) <4E20D287-0E18-3EA5-83B4-8DAC8FF4D89F> /Applications/Prezi Video.app/Contents/Frameworks/AppAuth.framework/Versions/A/AppAuth

0x106de9000 - 0x106e05ff7 +org.cocoapods.CocoaLumberjack (1.9.0 - 1) /Applications/Prezi Video.app/Contents/Frameworks/CocoaLumberjack.framework/Versions/A/CocoaLumberjack

0x106e34000 - 0x106e39fff +org.cocoapods.DataCompression (3.0.0 - 1) <2B309B5B-EF84-3C26-9442-B66D38268DB9> /Applications/Prezi Video.app/Contents/Frameworks/DataCompression.framework/Versions/A/DataCompression

0x106e4c000 - 0x106e92ff7 +org.cocoapods.GlassBoxLogAirMac (1.1.14 - 1) /Applications/Prezi Video.app/Contents/Frameworks/GlassBoxLogAirMac.framework/Versions/A/GlassBoxLogAirMac

0x106f7a000 - 0x106f7eff3 +org.cocoapods.GoogleUtilities (5.3.6 - 1) <5CF3BCCC-EF16-3791-9372-CC46C56074BD> /Applications/Prezi Video.app/Contents/Frameworks/GoogleUtilities.framework/Versions/A/GoogleUtilities

0x106f91000 - 0x106f97fff +org.cocoapods.JWTDecode (2.4.1 - 1) <8776426C-4F24-3908-81E5-D0F9BA060EB5> /Applications/Prezi Video.app/Contents/Frameworks/JWTDecode.framework/Versions/A/JWTDecode

0x106fae000 - 0x107041fff +org.cocoapods.Kingfisher (5.3.0 - 1) /Applications/Prezi Video.app/Contents/Frameworks/Kingfisher.framework/Versions/A/Kingfisher

0x107150000 - 0x107159ffb +org.cocoapods.PZNetworking (1.3.2 - 1) /Applications/Prezi Video.app/Contents/Frameworks/PZNetworking.framework/Versions/A/PZNetworking

0x107178000 - 0x107199ff7 +org.cocoapods.Swinject (2.5.0 - 1) /Applications/Prezi Video.app/Contents/Frameworks/Swinject.framework/Versions/A/Swinject

0x1071e6000 - 0x1073e3ff7 +zoom.us.ZoomSDK (1.0 - 1) <58F0E49D-5922-346B-AC49-300139448BCE> /Applications/Prezi Video.app/Contents/Frameworks/ZoomSDK.framework/Versions/A/ZoomSDK

0x10742a000 - 0x10747afff +org.sparkle-project.Sparkle (1.21.2 24-g833a46c2 - 1.21.2) /Applications/Prezi Video.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle

0x1074af000 - 0x1074d3ffb +SaaSBee.util (ZoomBundleDisplayVersion - 4.6.21666.0427) <74D68A17-67F9-3E8A-913A-38572DB48BDB> /Applications/Prezi Video.app/Contents/Frameworks/util.framework/Versions/A/util

0x107500000 - 0x107554ff7 +SaaSBee.cmmlib (ZoomBundleDisplayVersion - 4.6.21666.0427) <7DEFB6DB-D0D0-3299-A1D0-003BABEA0260> /Applications/Prezi Video.app/Contents/Frameworks/cmmlib.framework/Versions/A/cmmlib

0x107582000 - 0x107683ff7 +com.zoom.ZCommonUI (ZoomBundleDisplayVersion - 4.6.21666.0427) <8B484C9F-6A0E-3121-BBDA-2AE57C218571> /Applications/Prezi Video.app/Contents/Frameworks/ZCommonUI.framework/Versions/A/ZCommonUI

0x107711000 - 0x107c5eff7 +com.SaasBee.module.PTUI (ZoomBundleDisplayVersion - 4.6.21666.0427) <2FEF1F9A-283A-358A-A8DE-285190A0ACA5> /Applications/Prezi Video.app/Contents/Frameworks/ZoomSDKChatUI.framework/Versions/A/ZoomSDKChatUI

0x107e00000 - 0x108261ff7 +SaaSbee.ZoomSDKVideoUI (ZoomBundleDisplayVersion - 4.6.21666.0427) /Applications/Prezi Video.app/Contents/Frameworks/ZoomSDKVideoUI.framework/Versions/A/ZoomSDKVideoUI

0x10bc25000 - 0x10bc29ffb com.apple.audio.AppleHDAHALPlugIn (282.54 - 282.54) <207D25F0-B094-3569-AA6D-09B4EDD72861> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn

0x10bfbf000 - 0x10bfc2047 libobjc-trampolines.dylib (756.2) <5795A048-3940-3801-90CE-33D1B1AF81F4> /usr/lib/libobjc-trampolines.dylib

0x10d95a000 - 0x10d977ff7 com.apple.cmio.DAL.AppleCamera (400.6.8 - AppleCameraDeviceAbstractionLayer-6.8.0) <4D46AB7E-F610-3F97-895E-3F683C6295BF> /Library/CoreMediaIO/*/AppleCamera.plugin/Contents/MacOS/AppleCamera

0x10d982000 - 0x10d98aff3 +com.prezi.prezivideo.vcam.plugin (1.10.2 - 1.10.2) <5799A291-D3D5-3A55-917F-0DC870916979> /Library/CoreMediaIO/*/PreziVideo.plugin/Contents/MacOS/PreziVideo

0x10d999000 - 0x10dac5fff com.apple.CMIOUnits (900.0 - 5050.1) <90C660D9-D5FA-3BDC-BF8D-DD15B0FE577E> /System/Library/Frameworks/CoreMediaIO.framework/Resources/CMIOUnits.bundle/Contents/MacOS/CMIOUnits

0x10f938000 - 0x10f9a270f dyld (655.1.1) /usr/lib/dyld

0x11356e000 - 0x113601fff com.apple.CMIOBaseUnits (900.0 - 5050.1) <39B1491A-41DA-3598-AFDB-0816849B3F0F> /System/Library/Frameworks/CoreMediaIO.framework/Resources/BaseUnits/CMIOBaseUnits.bundle/Contents/MacOS/CMIOBaseUnits

0x7fff33a01000 - 0x7fff33d5afff com.apple.RawCamera.bundle (8.15.0 - 1031.4.4) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

0x7fff36d35000 - 0x7fff36e32ff7 com.apple.driver.AppleIntelBDWGraphicsMTLDriver (12.10.19 - 12.1.0) /System/Library/Extensions/AppleIntelBDWGraphicsMTLDriver.bundle/Contents/MacOS/AppleIntelBDWGraphicsMTLDriver

0x7fff3b2d7000 - 0x7fff3b4b3ffb com.apple.avfoundation (2.0 - 1550.4) /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x7fff3b4b4000 - 0x7fff3b579fff com.apple.audio.AVFAudio (1.0 - ???) /System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudio.framework/Versions/A/AVFAudio

0x7fff3b57b000 - 0x7fff3b680fff com.apple.AVKit (1.1 - 446.50.101) <56AD537F-0BA5-360D-8B83-D5BB16A1BF4E> /System/Library/Frameworks/AVKit.framework/Versions/A/AVKit

0x7fff3b681000 - 0x7fff3b681fff com.apple.Accelerate (1.11 - Accelerate 1.11) <762942CB-CFC9-3A0C-9645-A56523A06426> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff3b682000 - 0x7fff3b698ff7 libCGInterfaces.dylib (506.22) <1B6C92D9-F4B8-37BA-9635-94C4A56098CE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib

0x7fff3b699000 - 0x7fff3bd32fef com.apple.vImage (8.1 - ???) <53FA3611-894E-3158-A654-FBD2F70998FE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

0x7fff3bd33000 - 0x7fff3bfacff3 libBLAS.dylib (1243.200.4) <417CA0FC-B6CB-3FB3-ACBC-8914E3F62D20> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

0x7fff3bfad000 - 0x7fff3c01fffb libBNNS.dylib (38.250.1) <538D12A2-9B9D-3E22-9896-F90F6E69C06E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib

0x7fff3c020000 - 0x7fff3c3c9ff3 libLAPACK.dylib (1243.200.4) <92175DF4-863A-3780-909A-A3E5C410F2E9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

0x7fff3c3ca000 - 0x7fff3c3dffeb libLinearAlgebra.dylib (1243.200.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib

0x7fff3c3e0000 - 0x7fff3c3e5ff3 libQuadrature.dylib (3.200.2) <1BAE7E22-2862-379F-B334-A3756067730F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib

0x7fff3c3e6000 - 0x7fff3c462ff3 libSparse.dylib (79.200.5) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparse.dylib

0x7fff3c463000 - 0x7fff3c476fe3 libSparseBLAS.dylib (1243.200.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib

0x7fff3c477000 - 0x7fff3c65eff7 libvDSP.dylib (671.250.4) <7B110627-A9C1-3FB7-A077-0C7741BA25D8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib

0x7fff3c65f000 - 0x7fff3c712ff7 libvMisc.dylib (671.250.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib

0x7fff3c713000 - 0x7fff3c713fff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <74288115-EF61-30B6-843F-0593B31D4929> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib

0x7fff3c8b5000 - 0x7fff3d66affb com.apple.AppKit (6.9 - 1671.60.109) <78DB9AAE-C127-3BAA-8BAE-145AAFBFFBA2> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fff3d6bc000 - 0x7fff3d6bcfff com.apple.ApplicationServices (50.1 - 50.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x7fff3d6bd000 - 0x7fff3d728fff com.apple.ApplicationServices.ATS (377 - 453.11.2.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x7fff3d7c1000 - 0x7fff3d8d8ff7 libFontParser.dylib (228.6.2.5) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fff3d8d9000 - 0x7fff3d91bfff libFontRegistry.dylib (228.12.2.4) <6DDE44EC-FF6B-3893-9209-45E0955ABDD5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x7fff3d975000 - 0x7fff3d9a7fff libTrueTypeScaler.dylib (228.6.2.5) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib

0x7fff3da0c000 - 0x7fff3da10ff3 com.apple.ColorSyncLegacy (4.13.0 - 1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSyncLegacy.framework/Versions/A/ColorSyncLegacy

0x7fff3daab000 - 0x7fff3dafdff7 com.apple.HIServices (1.22 - 628) <2BE461FF-80B9-30D3-A574-AED5724B1C1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x7fff3dafe000 - 0x7fff3db0dfff com.apple.LangAnalysis (1.7.0 - 1.7.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x7fff3db0e000 - 0x7fff3db57ff7 com.apple.print.framework.PrintCore (14.7 - 503.8) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x7fff3db58000 - 0x7fff3db91ff7 com.apple.QD (3.12 - 407.2) <28C7D39F-59C9-3314-BECC-67045487229C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

0x7fff3db92000 - 0x7fff3db9efff com.apple.speech.synthesis.framework (8.1.3 - 8.1.3) <5E7B9BD4-122B-3012-A044-3259C97E7509> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fff3db9f000 - 0x7fff3de16fff com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <32487CB2-246B-3B80-8F60-D65DFC367DDC> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x7fff3de18000 - 0x7fff3de18fff com.apple.audio.units.AudioUnit (1.14 - 1.14) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fff3e171000 - 0x7fff3e513fff com.apple.CFNetwork (978.3 - 978.3) <6A5459BD-77A4-386C-872D-9BB297D83588> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7fff3e528000 - 0x7fff3e528fff com.apple.Carbon (158 - 158) <38182BEA-597C-39AC-B4BA-4849E24EE84E> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x7fff3e529000 - 0x7fff3e52cffb com.apple.CommonPanels (1.2.6 - 98) <1CD6D56D-8EC7-3528-8CBC-FC69533519B5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels

0x7fff3e52d000 - 0x7fff3e824fff com.apple.HIToolbox (2.1.1 - 918.7) <88D7F19C-8C9D-384B-BAB5-8205CA282F2C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x7fff3e825000 - 0x7fff3e828ff3 com.apple.help (1.3.8 - 66) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help

0x7fff3e829000 - 0x7fff3e82eff7 com.apple.ImageCapture (9.0 - 1534.2)

Hi @Noel_Pardo, I’ve forwarded this to our developers.
We’ll get back to you as soon as possible.

Hi @Noel_Pardo, this is a known issue, the fix will be released with the next version of Prezi Video.

Thank you. Any idea next release version? I am creating content for classes that I teach this fall.

Many thanks for the updates!

Hi Everyone,

The fix for this issue should be out now with the new release, please update your Prezi Video application and let us know if you face any issues. :slight_smile: