I upgraded my subscription to Prezi Plus to be able to use the video feature and for unlimited videos. I made two videos–one was 8 minutes; the other approximately 14 minutes. When I went to make a third video, I consistently received a message that said WriteAudio Frame IMG: SinkWriter. I’m attaching the full image here. The error means I can only record about two seconds of video and then I repeatedly receive this same error message.
I only purchased the Plus version to be able to use the videos. If this feature will not work, I’d like to cancel the Plus subscription.