when i lauch prezi video and select videcall, the box with all option of a videoconference appears and suddenly disappears. It doesnt allow me to choose zoom. Then Prezi video close abruptly. What do I have to do?
Hello @ANTONIO_QUINTANA, I would also recommend you to try the following:
- Log in into Zoom and start your meeting;
- In your Zoom video settings, click on the option “Prezi Video Virtual Camera”;
- Meanwhile, open the Prezi Video app and select your video;
- Then, click on Video conference and you should be automatically connected.
Let us know if this worked out for you
when I connect to Zoom, I just get a pink screen!
The preview screen looks great, presentation uploaded in the template etc. But the actual Zoom is just bright pink.
Hello @Shannon_Polson, could you please send us your system specifications so we can assist you?
Hope to hear from you soon!