I just start using video, BUT I can not QUIT the program, and it prevent to shut down the computer.
Hello @Gustavo_Delucchi, are you using a Windows or a Mac computer?
If you are using Mac, can you try to open the “Force Quit Applications” menu? You can open pressing Command + Option + Esc. And then close the app.
If you are using windows, you can open the task manager with CTRL + ALT + DEL, and close the app.
Let me know if that worked.
Thank you @Gustavo_Godinho. I am using Mac.
I couldn’t use Force to quit, because when I use it, I received a message saying that Prezi was not allowing to quit. So I had to use the power switch, and when I turned on again Prezi was there.
After a while it fixed.