Can't import .pptx files with the Desktop app

Hi. I’m running oxs 10.13.6 My Prezi Video desktop won’t import existing ppt or pptx files - no matter how much I strip out fonts; photos; transitions; etc. The error message is ‘Check slides’. Any ideas, anyone please?

Hey @Steve_Whitford, as of recently the desktop application has been made a paid feature, so I’m afraid as you’re currently using a free Basic license, you won’t be able to use it. I recommend using the online editor though as it should work there.

Hope this helped :slight_smile: