Cannot edit presentation

Dear support team,

I worked on the following presentation with no problem but from yesterday evening I can not edit at all, and all none of the presentations.

I know it worked from another computer when my colleague tried !
Could you help me please. I did not change the settings of google between the time I could edit and the time I could not.

Thanks
Florence

Hi @GEP_IARC,
Could you please login to your Prezi account in a Google Chrome incognito window and try it there?

You can open an incognito window in Google Chrome by pressing CTRL + SHIFT + N on a Windows PC or CMD + SHIFT + N on a Mac.

If this helps, then I would advise you to clear your cache by pushing CTRL + SHIFT + DEL (or CMD + SHIFT + DELETE on a Mac). Please make sure you select “All Time” in “Time Range”.

After this, it should work fine.