Can not upload PPT to desktop app

I have used Prezi Video Windows desktop app for over a semester now. I’m trying to record a video for this semester, and it will not upload my powerpoint (or any powerpoint). After I open the app and select import powerpoint, it either just continues to show “importing presentation” or it will default out and say “there was no host”. I am online, and the power point is not that big. I am currently using the most updated version of the desktop app

Hi @Joe_Currin, could you please send me a screenshot of the issue and/or the error message?
This is happening to all the PPT files you are trying to import, right?